GTC

General Terms and Conditions

A harmonious relationship that strengthens the health of our customers is essential for us. Each of our customers has the right to cancel the purchase contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has received the goods.

In order to exercise your right of withdrawal, you must inform our company (represented by the Managing Director Michael M. Cardinale, Holzmarktstraße 10, 10179 Berlin-Mitte) of your decision to withdraw from this contract by means of a clear, written declaration (e.g. a letter sent by post or e-mail to info[at]lewelup.de). You can use an online model withdrawal form for this purpose, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period and to return the goods to us without prejudice.

Consequences of revocation:

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Source: Attorney Metzler

Sample withdrawal form

(If you wish to cancel the contract, please fill out this form and send it back to us).

- To:

Next Lewel Up GmbH

GF Michael M. Cardinale

Holzmarktstr. 10

10179 Berlin-Mitte

- I/we (*) hereby revoke the contract concluded with (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only for notification on paper)

- Date

___________

(*) Please delete as applicable.